Personal Data Protection Policy
1. Introduction
WELLS MUSIC PUBLISHERS (hereafter referred to as "we," "our," or "the company") is committed to protecting the privacy and security of personal data provided to us by our customers, employees, and partners. This Personal Data Protection Policy explains how we collect, use, store, and protect your personal data, as well as your rights regarding your data. We comply with relevant data protection regulations of the Personal Data Protection Commission of Singapore. This data may include, but is not limited to:
We process personal data on the following legal bases:
We take appropriate technical and organizational measures to safeguard personal data and prevent unauthorized access, disclosure, alteration, or destruction. These measures include:
We may share personal data with third parties in the following circumstances:
6. Data Retention We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This may include:
7. Your Rights Regarding Personal Data Under applicable data protection laws, you have the following rights:
8. Cookies and Tracking Technologies We may use cookies and similar technologies on our website to enhance the user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
10. International Data Transfers If we transfer personal data outside of Singapore or to other countries with different data protection laws, we will ensure that adequate safeguards are in place to protect your data, such as using Standard Contractual Clauses or ensuring compliance with relevant international data protection laws.
11. Contact Information If you have any questions, concerns, or requests regarding your personal data, please contact us.
12. Changes to This Policy We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we will notify affected individuals where appropriate.
1. Introduction
WELLS MUSIC PUBLISHERS (hereafter referred to as "we," "our," or "the company") is committed to protecting the privacy and security of personal data provided to us by our customers, employees, and partners. This Personal Data Protection Policy explains how we collect, use, store, and protect your personal data, as well as your rights regarding your data. We comply with relevant data protection regulations of the Personal Data Protection Commission of Singapore. This data may include, but is not limited to:
- Customer Data:
- Contact information (name, email address, postal address, phone number)
- Payment information (credit/debit card details, billing address)
- Order history and purchase preferences (including product details, quantity, and dates of purchase)
- Account login information (username, password)
- Shipping and delivery details
- Feedback, reviews, and communication with our customer service team
- Loyalty program participation details (if applicable)
- Supplier and Partner Data:
- Business contact information
- Supplier contract and payment information
- For Customers:
- To process orders, payments, and deliver products to you
- To manage your customer account and loyalty program (if applicable)
- To communicate with you about your orders, promotions, new product releases, and other relevant information
- To improve our website and services based on customer feedback and preferences
- To process returns, refunds, and customer service inquiries
- To comply with legal obligations (e.g., tax reporting, fraud prevention)
- For Suppliers/Partners:
- To manage business relationships, contracts, and payments
- To ensure timely and efficient delivery of goods and services
We process personal data on the following legal bases:
- Contractual Necessity: To fulfill orders, process payments, and provide goods or services.
- Consent: Where you provide explicit consent (e.g., for receiving marketing communications).
- Legitimate Interests: For purposes like improving services, fraud prevention, or complying with legal obligations.
- Legal Obligation: Where processing is necessary to comply with legal or regulatory requirements (e.g., tax and employment laws).
We take appropriate technical and organizational measures to safeguard personal data and prevent unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure storage systems (e.g., encrypted databases for digital data)
- Access control policies to limit who can view or process personal data
- Regular security audits to identify and address potential vulnerabilities
- Secure disposal of personal data when it is no longer required for business purposes
We may share personal data with third parties in the following circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist with processing payments, handling deliveries, providing IT support, marketing, and other business functions. These providers are contractually obligated to protect your data.
- Legal Compliance: We may disclose personal data to comply with applicable laws, regulations, or court orders, or to protect our legal rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the new owner as part of the transaction.
- Marketing: We may share data with third-party partners for marketing purposes, but only if you have explicitly opted into marketing communications.
6. Data Retention We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This may include:
- Retaining transaction records for financial or tax purposes
- Storing customer feedback or marketing data for a set period
- Retaining employee records for legal or contractual reasons
7. Your Rights Regarding Personal Data Under applicable data protection laws, you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You can ask us to correct any inaccuracies or update your personal data.
- Right to Erasure: In certain situations, you can request that we delete your personal data.
- Right to Restrict Processing: You can request that we limit how we process your data, under certain conditions.
- Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used format, to transfer to another organization.
- Right to Object: You can object to the processing of your data for direct marketing or certain other purposes.
- Right to Withdraw Consent: If you have consented to our use of your personal data, you can withdraw that consent at any time.
8. Cookies and Tracking Technologies We may use cookies and similar technologies on our website to enhance the user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
10. International Data Transfers If we transfer personal data outside of Singapore or to other countries with different data protection laws, we will ensure that adequate safeguards are in place to protect your data, such as using Standard Contractual Clauses or ensuring compliance with relevant international data protection laws.
11. Contact Information If you have any questions, concerns, or requests regarding your personal data, please contact us.
12. Changes to This Policy We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we will notify affected individuals where appropriate.